policies

yay members.

Keep this in mind to make the most of your flow:

We have a strict no late-entry policy. NO exceptions will be made.
Please arrive 15 minutes before the start of class.
Please be on your mat at the start of class.
Please mute all the electronic devices in the studio room. This includes phones and cameras. If you choose to wear a smart watch, please make sure the display is turned off as to not disturb fellow students during class.
The respective instructor reserves the right to reject your participation as you have missed out the sufficient warm-up to keep the workout program safe and effective for you, also to respectfully avoid class interruption for fellow students.
We recommended that all student (both new and returning) to pre-book your spot via here as spaces are limited. Reservation is on a first-come-first-serve basis. Your spot will be confirmed after you have make full payment in advance.

Please note that you will be charged if you do not cancel or not showing up after pre-booking.

If for whatever reason you must cancel your schedule class, please inform us at least 24 hours prior. Class credit will be returned to your class package.
Late cancellations and absence without notice will result in automatic class credit reduction from your class package.

We adhere strictly to the expire date of your group-class package. With no extensions and no refunds under any circumstances for any and all class package ( Single or Group )

Please take care of your personal items. Yay Studio is NOT responsible for any lost or stolen items in the studio.
Please contact the studio directly for any items you may have left behind.